Terms of Use

We are Role Mapper Technologies Limited, a company registered in England and Wales (company number 10781320), with our registered office at RoleMapper Technologies Ltd, The Generator Quay House, The Gallery, Kings Wharf, Exeter, Devon, EX2 4AN. 

We provide software and services designed to support inclusive job design, workforce planning, and organisational effectiveness. 

These Terms apply when: 

• You visit or browse our website at www.rolemapper.tech 

• You access or use the RoleMapper platform (via login) 

• You act on behalf of an organisation that has entered into a service agreement with us 

If you are a paying customer, these Terms work alongside your commercial agreement with us. If there’s ever a conflict, your service agreement takes priority. 

You agree to use our website and platform: 

• Only for lawful purposes 

• In a way that does not damage, disable, or impair our systems 

• Without introducing viruses, malware, or attempting unauthorised access 

We reserve the right to suspend access if we believe there has been misuse or breach of these terms. 

Access to the RoleMapper platform is available by separate contract only. If your organisation has entered into a commercial agreement with us, platform access and use will be governed by that agreement. 

Charges, service levels, data processing terms, and any other applicable terms will be set out in your contract. Nothing on this website or in these Terms grants you a right to use the platform without such an agreement in place. 

If you are given login access to the RoleMapper platform: 

• You are responsible for keeping your login details secure 

• You must not share access with others or allow unauthorised users to access the system 

• You must let us know immediately if you suspect any unauthorised use 

Unless otherwise stated, all content, tools, and materials provided by us (whether on our website or platform) are owned by Role Mapper Technologies Limited or our licensors. 

You must not: 

• Copy, reproduce, or distribute our content without permission 

• Use our branding or visuals without written approval 

• Reverse-engineer or decompile any part of our platform 

We grant authorised users a limited, non-exclusive licence to use our platform in line with their contract. 

We handle all personal data in line with the UK GDPR and the Data Protection Act 2018. 

You can read our full Privacy Policy for details on how we use, store, and protect your data. 

If you are a business client, our use of data on your behalf will also be covered by our Data Processing Agreement (DPA). 

We use cookies to enhance your experience on our site and platform. For more information, see our Cookie Policy. 

We do our best to keep our site and services available and running smoothly. However, we may make changes to improve functionality, fix bugs, or carry out maintenance. Maintenance windows will be arranged for any changes that might impact service to minimise disruption. We may also update or remove content at any time. 

Our website may contain links to third-party websites. We’re not responsible for their content or privacy practices. You access them at your own risk. 

We provide our website and services with reasonable care and skill. However, we do not guarantee uninterrupted or error-free access. 

To the extent permitted by law, we will not be liable for: 

• Loss of profits, revenue, or business 

• Indirect or consequential losses 

• Any issues arising from misuse of our site or services 

This does not limit our liability for death or personal injury caused by negligence, or any other liability that cannot legally be excluded. 

These Terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the English courts.