Book a demo

Role Mapper Technologies Ltd
External Privacy Notice

Last Update: April 2026

Who we are and what we do

Who we are

We are Role Mapper Technologies Ltd (“RoleMapper”, “us”, “we”, “our”). We are a limited company registered in England and Wales under registration number 12359289, and we have our registered office at: The Generator Quay House, The Gallery, Kings Wharf, Exeter, EX2 4AN. We are registered with the UK supervisory authority, the Information Commission (“IC”) in relation to our processing of Personal Data under registration reference ZA750292.

What we do

We provide a software as a solution facility that help organisations streamline and future-proof their job architecture, skills frameworks, job descriptions and pay transparency. We are committed to protecting the privacy and security of the Personal Data we process about you.

Controller

We are a Data Controller in relation to:

  • Any personal data processing in relation requesting or enquiring about our services.
  • Any personal data processing in relation to payment for our services.
  • Any personal data processing in relation to allowing access to our services.
  • Any personal data processing for direct marketing/promotional activities.
  • Any personal data processing to monitor access to, usage of, and security of our services.
  • Any personal data processing to improve our services to all clients.

When you use our services as a client, you are the Data Controller and we are a Data Processor, processing the personal data you collect to provide our services to you. We may process information such as salaries, job roles and gender in our capacity as a Data Processor.

Purpose of this privacy notice

The purpose of this privacy notice is to explain what Personal Data we collect about you and how we process it. This privacy notice also explains your rights, so please read it carefully. If you have any questions or you wish to make a complaint, you can contact us using the information provided below under the ‘How to contact us’ section.

Who this privacy notice applies to

This privacy notice applies to you if: 

  1. You visit our website 
  2. You purchase products or services from us 
  3. You enquire about our products and/or services  
  4. You use our SaaS platform 
  5. You sign up to receive newsletters and/or other promotional communications from us
What Personal Data is

‘Personal Data’ means any information from which someone can be identified either directly or indirectly. For example, you can be identified by your name or an online identifier.  

We do not collect any ‘Special Category’ data from you, when you request our services, or enquire about our services. 

We may process sensitive personal data, such as financial/banking details to facilitate payments for services.

Personal Data we collect

The type of Personal Data we collect about you will depend on our relationship with you. For the type of Personal Data we collect, see the table below in the section entitled ‘Purposes, lawful bases and retention periods.

How we collect your Personal Data

We collect most of the Personal Data directly from you, and this may be in person, by telephone, text or email and/or via our website, or via a batch upload (Excel/CSV) to our SaaS platform.

However, we may also collect your Personal Data from third parties such as:

  • Others to whom you have provided consent. 
  • Publicly available sources such as social media platforms.
Purposes, lawful bases and retention periods

We will only use your Personal Data when the law allows.  

Most commonly, we will use your Personal Data in the following circumstances:

Categories of Individuals Categories of Personal Data Purpose of Processing Lawful Basis Retention Period
Clients' employees, Prospective clients' employees Name, email address, telephone numbers, date of birth, company you work for To deliver a contractual service or product to you, or because you have asked us to do something before entering into a contract (e.g., provide a quote) Contract 7 years post end of contract

If no contract is entered into, 1 year from last interaction
Clients' employees Job, pay and skills data (e.g., role, salary, gender) To deliver a contractual service or product to you Contract 7 years post end of contract
Clients' employees Name, address, email address, telephone numbers, financial/banking details, company you work for and role To collect payment from you, manage our contractual relationship, or provide communications in relation to the contract/service Contract 7 years post end of contract
Clients' employees Name, address, email address, telephone numbers, financial/banking details, company you work for and role To meet regulatory requirements in relation to tax, and other legal/regulatory duties Legal Obligation 7 years post end of contract
Clients' employees Name, address, email address, telephone numbers, financial/banking details, company you work for, and role, and any details of complaints, disputes and/or any other relevant information To allow for the provision of legal advice and services, and to defend the legal rights, or property of RoleMapper, and protect against legal liability Legitimate Interests

We have a legitimate interest in meeting any legal challenge, and in defending the legal rights of the business
7 years post end of contract
Clients' employees, Website visitors Usage data relating to the use of our services – including IP addresses, device identifiers, time of use, and pages visited Monitor use and access for security reasons and to improve services, protect the business, identify any possible wrongdoing in connection with the use of our website and platform, protect the personal safety of users of our website and platform, and protect against legal liability Legitimate Interests

We have a legitimate interest in ensuring the security of our services and improving our services
12 months from interaction date
Clients' employees, Prospective clients' employees Name, job title, work email address, telephone numbers, company you work for To send you promotional material, allow access to demos, notify you of events, or any other communications you may be interested in Legitimate Interests

We have a legitimate interest in providing useful information to clients and growing our business
7 years post end of contract

If no contract is entered into, 1 year from last interaction

You can opt out at any time – please see section 10 below.
Newsletter subscribers Name, contact details – including email, telephone number and address To send you promotional material, notify you of events, allow access to demos, and any other communications you may be interested in Consent 2 years from last interaction
Sharing your Personal Data

There are circumstances where we may wish to disclose or are compelled to disclose your Personal Data to third parties. This will only take place in accordance with the applicable law and for the purposes recorded in our table in the section entitled ‘Purposes, lawful bases and retention periods’. 

These scenarios include disclosure: 

  • To our outsourced third-party service providers who process personal information on our behalf such as providers of cloud hosting solutions or providers of data storage or security; 
  • To professional advisors such as lawyers and accountants, fund administrators or other consultants; 
  • To legal and regulatory authorities where we are required by law or regulation to do so; and 
  • To any other third party where you have provided your consent.
International Transfers

Your Personal Data may be processed outside of the UK. This is because the organisations we use to provide our services to you are based outside the UK.  

We have taken appropriate steps to ensure that when your Personal Data is processed in a country outside the UK, it does not have a materially lower level of protection than that guaranteed in the UK. We do this by ensuring that: 

  • Your Personal Data is only processed in a country which the Secretary of State has confirmed has an adequate level of protection (an adequacy regulation), or 
  • When transferring your Personal Data to America, we may rely on the UK-US Data Bridge, where appropriate.
Marketing Communications

We may from time to time, with your consent, or because it is in our legitimate interests use your information to contact you with details about our products and services which we feel may be of interest to you.

You have the right at any time to stop us from contacting you for marketing purposes. If you wish to exercise these rights, you can do so by following the ‘unsubscribe’ link on any emails received or contacting us at: privacy@rolemapper.tech

Automated Decision-making

We do not make any decisions about you based solely on automated decisions.

Your rights

You have certain rights in relation to the processing of your Personal Data, including to: 

  • Right to be informed
    You have the right to know what personal data we collect about you, how we use it, for what purpose and in accordance with which lawful basis, who we share it with and how long we keep it. We use our privacy notice to explain this. 
  • Right of access (commonly known as a “Subject Access Request”)
    You have the right to receive a copy of the Personal Data we hold about you. 
  • Right to rectification
    You have the right to have any incomplete or inaccurate information we hold about you corrected. 
  • Right to erasure (commonly known as the right to be forgotten)
    You have the right to ask us to delete your Personal Data. 
  • Right to object to processing
    You have the right to object to us processing your Personal Data. If you object to us using your Personal Data for marketing purposes, we will stop sending you marketing material.  
  • Right to restrict processing
    You have the right to restrict our use of your Personal Data.  
  • Right to portability
    You have the right to ask us to transfer your Personal Data to another party. 
  • Automated decision-making.
    You have the right not to be subject to a decision based solely on automated processing which will significantly affect you. We do not use automated decision-making.   
  • Right to withdraw consent
    If you have provided your consent for us to process your Personal Data for a specific purpose, you have the right to withdraw your consent at any time. If you do withdraw your consent, we will no longer process your information for the purpose(s) you originally agreed to, unless we are permitted by law to do so. 

How to exercise your rights 

You will not usually need to pay a fee to exercise any of the above rights. However, we may charge a reasonable fee if your request is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.  

If you wish to exercise your rights, you may contact us using the details set out below within the section called ‘How to contact us and our Data Protection Officer’. We may need to request specific information from you to confirm your identity before we can process your request. 

 Once in receipt of this, we will process your request without undue delay and within one month. In some cases, such as with complex requests, it may take us longer than this and, if so, we will keep you updated.

Complaints

You have the right to complain if you consider that we have not complied with the data protection law when handling your Personal Data. We will acknowledge receipt of your complaint within 30 days, investigate the matter without undue delay, and keep you informed of the progress and outcome.  

If you wish to complain please use the contact details given below under ‘How to contact us and our Data Protection Officer’.  We will do our best to resolve the matter to your satisfaction.  

If you are not satisfied with the outcome of your complaint, you can complain with the relevant supervisory authority. The supervisory authority in the UK is the Information Commissioner’s Office who can be contacted online at: 

Contact us | ICO 

Or by telephone on 0303 123 1113 

For supervisory authorities in other countries within the EU see the link below: 

https://edpb.europa.eu/about-edpb/about-edpb/members_en

Children’s Privacy

We do not offer our products and services to children, and we do not knowingly collect Personal Data of children without parental consent, unless permitted by law. If you are a child, you must have your parent’s permission to use our services. If you learn that a child has provided us with their Personal Data without parental consent, you may contact us, as described below, and if appropriate, we will securely and permanently delete it, in accordance with applicable law.

How to contact us and our Data Protection Officer

If you wish to contact us in relation to this privacy notice or if you wish to exercise any of your rights outlined above, please contact us as follows: 

Post to: Role Mapper Technologies Ltd, The Generator Quay House, The Gallery, Kings Wharf, Exeter, EX2 4AN 

Email: privacy@rolemapper.tech  

We have also appointed a Data Protection Officer (“DPO”). Our DPO is Evalian Ltd, and they can be contacted as follows: 

Post to: West Lodge, Leylands Business Park, Colden Common, Southampton, Hampshire, SO21 1TH 

Email: dpo@evalian.co.uk  

Please mark your communications FAO the ‘Data Protection Officer’.

 

Changes to this privacy notice

We may update this notice (and any supplemental privacy notice), from time to time as shown below. We will notify of the changes where required by applicable law to do so. 

Last modified 01/04/2026

RoleMapper
The building blocks of your workforce strategy.

Role Mapper Technologies Ltd
Kings Wharf, Exeter
United Kingdom

© 2026 RoleMapper. All rights reserved.