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Staff Training & Awareness Practices 

Every new team member takes part in a structured induction when they join us. This includes: 

  • A live session with our Chief Technology Officer, covering security awareness, our internal practices, and data protection responsibilities under UK GDPR 
  • Cyber Essentials training, delivered by our external IT partner, IT Champion 
  • Practical guidance on how to spot and report any security concerns 

This induction helps build awareness from day one, and we follow up with refresher training every year. 

Password Management with LastPass 

We use LastPass across the business as our secure password manager. This means our team can: 

  • Create strong, unique passwords for each system 
  • Store them safely in an encrypted vault 
  • Share access securely with colleagues, without revealing passwords 

Using LastPass helps us protect our accounts and reduce the risks that come with weak or reused passwords. 

Ongoing Monitoring and Protection 

Our security doesn’t stop at onboarding. We work with IT Champion to make sure our systems stay protected and monitored, with regular updates, threat detection, and response support. 

RoleMapper uses Endpoint Detection and Response (EDR) with advanced threat detection backed by 24/7 security teams who actively monitor, investigate, and respond to threats in real-time rather than just blocking known malware. Managed Detection and Response (MDR) adds continuous monitoring of our Microsoft 365 environment logs to detect compromised accounts through suspicious activities like unusual forwarding rules or login patterns, providing round-the-clock protection during peak attack times when businesses are typically unmonitored. 

Keeping Security Front of Mind 

Keeping security front of mind is part of how we work, not just a one-off exercise. By combining regular training, smart tools like LastPass, and expert support from IT Champion, we make sure our team is confident, capable, and supported when it comes to keeping data safe. 

RoleMapper
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Role Mapper Technologies Ltd
Kings Wharf, Exeter
United Kingdom

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