Senior Transformation Manager

Are you an expert in job architecture and HR transformation, ready to lead complex, global programmes? 

Would you thrive at the intersection of strategic advisory, hands-on delivery, and client partnership? 

Join us to shape the future of work design, delivering high-impact solutions 

About RoleMapper 

In a world where organisations are facing significant skills challenges, increasing compliance requirements and continuous organisational transformation, current approaches to managing job, work & skills data are no longer fit for purpose. 

RoleMapper is building the DNA for Work, the data infrastructure powering fair, transparent and AI-driven workforce decisions. RoleMapper brings structure, intelligence and governance to Job, Work & Skills data, enabling transparent, equitable pay decisions, skills-based talent strategies and high- performing teams, at scale.  

In 5 years, we have built a portfolio of global big brand customers across the UK and US, have recently received significant VC funding, and are now embarking on the next chapter of our growth journey. 
 
If you love working in an inclusive, collaborative, team-first culture and are passionate about helping customers solve some of the biggest workforce challenges, then RoleMapper is the place to be! 

Job Purpose 

Lead global job-architecture and levelling transformations using the RoleMapper platform, overseeing discovery through go-live to ensure seamless adoption. 

Interpret data and market insights to inform design, provide recommendations, and deliver executive-level communications. 

Manage governance, risk and stakeholder engagement while acting as a trusted advisor to enterprise customers, driving value, retention, growth, and advocacy. 

Partner with client and internal tech teams to configure solutions, resolve issues, and identify expansion opportunities. 

Continuously improve delivery, enhance scalability and customer outcomes, and inform product and service evolution. 

Responsibilities 

As a Senior Transformation Manager within our Customer Succes Team, you will be responsible for: 

• Lead the design and implementation of global job architecture and levelling framework implementations leveraging RoleMapper platform 

• Lead the end-to-end RoleMapper platform onboarding process to optimise use and ensure smooth adoption   

• Hands-on management of a portfolio of enterprise customers, with a focus on driving value, retention, growth and advocacy   

• Continuously improve how we design and deliver solutions to our customers and play a key role in our growth   

To be successful in this role, you will have: 

• Experience designing and programme managing global HR & Reward transformation programmes  

• Expert knowledge of job architecture, job levelling & evaluation methodologies 

• Proven strategic account management experience, building relationships and revenue growth 

• Excellent communication skills, comfortable delivering presentations and writing communications to senior leaders 

You will also have:  

• A proactive, hands-on mindset — you’re comfortable with ambiguity, open to change, and thrive in a fast-moving environment 

• Confident, concise communication skills — able to engage and influence senior stakeholders and bring clarity to complex ideas. 

• Strong collaboration and relationship-building skills — you work well across teams and with clients to co-create practical solutions 

• A delivery and outcomes focus — you take ownership, manage risk, and ensure high-quality execution from design through to adoption 

• A growth mindset — always looking for ways to improve, evolve processes, and contribute to shaping the future of our services 

• Motivation to be part of a scaling SaaS company — where your expertise, ideas and help shape how we grow 

Start-up life is not for everyone! To really thrive with us you will be 'Start-up ready'. You are naturally proactive, open to change, have a continuous improvement mindset, are flexible, happy to go beyond your brief, enjoy working at pace and are comfortable with ambiguity. 

And finally, you will really resonate with our values:  
  
Customer Focus: we are obsessive about delivering value and reducing complexity for customers  
Collaboration: we’re all about the team - collaborating, supporting and recognising everyone’s contributions  
Openness & Honesty: we are open, honest, and straight-talking with each other and our customers  
Authenticity & Humility: we bring our whole selves to work, and we have the humility and self-honesty to admit when we are wrong 

Salary & Benefits   

Salary range: £65 - £85k dependant on experience plus share options. 

In addition to 25 days of holiday we have a paid shutdown period between Christmas and New Year which equates to an additional 3 to 5 days, depending on where the holidays land.

At RoleMapper, we offer a flexible benefits package that has been designed to give you as much choice and control over your own benefits as possible.  

Benefit options include:   

• Pension contribution  

• Top up your life insurance cover up to 8 times your annual salary (capped at £750,000)  

• Purchase Critical Illness cover, up to 5 times your basic salary (capped at £500,000)  

• Top up your pension contributions  

• Join the Private Medical Scheme and add your immediate family to your private medical policy  

• Join the cash plan scheme and add your partner (children are covered for free)  

• Purchase a cycle or cycling equipment through the Cycle2Work Scheme  

• Lease an Electric car with Loveelectric  

• Save money on your nursery fees with our Nursery Scheme 

Location  

While our ‘official’ registered office is in Exeter, we all work remotely across different locations. We have regular team working-together days in Exeter & London, so you would need to live/work somewhere reasonably accessible to one or more of these locations.  If you prefer working in an office, we offer flexible memberships to regional workspaces.  

Recruitment process  

As part of our recruitment process, we feel that it’s important for you to get to know us, understand the reality of what it’s like here at RoleMapper and get a true flavour of the role you are applying for. With this in mind, our recruitment process contains the following steps: 

1. Initial recruiter call to provide an overview of the company, the role and get an understanding of your background and fit for the role   

2. VP Customer Success - providing more details on the company, our strategy, the role and a deep dive into you and your alignment to the specific requirements for the role   

3. Meet the CEO & Founder 

4. Meet the team – a chance to meet the people you will be working with and get to know us better  

5. Psychometric (Wave Online) and work-based assessment - during the work-based assessment, you’ll be asked to present your work on several specific tasks.   

While there are quite a few steps, we try to do these as quickly as we can. We ideally aim for all of this to happen across a 2-3 week period.   

Thanks for your interest in RoleMapper and we look forward to receiving your application!